{"id":599,"date":"2026-08-26T12:00:37","date_gmt":"2026-08-26T10:00:37","guid":{"rendered":"https:\/\/concess.transport-manager.net\/daimler\/?page_id=599"},"modified":"2026-08-26T16:15:27","modified_gmt":"2026-08-26T14:15:27","slug":"le-service-apres-vente","status":"publish","type":"page","link":"https:\/\/concess.transport-manager.net\/daimler\/le-service-apres-vente\/","title":{"rendered":"Le Service apr\u00e8s-vente"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:170px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1607\" height=\"214\" class=\"wp-block-cover__image-background wp-image-628 size-full\" alt=\"\" src=\"https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/Banniere_SAV.png\" data-object-fit=\"cover\" srcset=\"https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/Banniere_SAV.png 1607w, https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/Banniere_SAV-766x102.png 766w, https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/Banniere_SAV-300x40.png 300w, https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/Banniere_SAV-1024x136.png 1024w, https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/Banniere_SAV-1536x205.png 1536w\" sizes=\"auto, (max-width: 1607px) 100vw, 1607px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#a4bfc9\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-primary-color has-text-color has-link-color has-karbon-font-family has-max-72-font-size wp-elements-1 wp-block-paragraph\"><strong>Le Service apr\u00e8s-vente<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><br>Vous avez acquis un v\u00e9hicule chez nous mais celui-ci ne r\u00e9pond pas compl\u00e8tement \u00e0 vos attentes ? Une panne impromptue est venue d\u00e9ranger votre organisation ? Daimler Buses \u00e0 d\u00e9j\u00e0 pens\u00e9 \u00e0 la solution. Si votre v\u00e9hicule est sous garantie, alors nous pouvons prendre en charge les frais li\u00e9s (\u00e0 l&rsquo;exception du d\u00e9pannage). Vous faites partie de nos membres GOLD ? Laissez nous mettre les petits plats dans les grands en vous proposant un v\u00e9hicule de remplacement pour une panne de plus de deux jours ou m\u00eame une prise en charge dans les ateliers de la concession pour des pannes de cinq jours ou plus !<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"692\" height=\"223\" src=\"https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/SAV.png\" alt=\"\" class=\"wp-image-621\" srcset=\"https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/SAV.png 692w, https:\/\/concess.transport-manager.net\/daimler\/wp-content\/uploads\/sites\/16\/2026\/08\/SAV-300x97.png 300w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><\/figure>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Conditions d&rsquo;utilisation du Service apr\u00e8s-vente<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-1\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"gb-text\">Le v\u00e9hicule doit respecter certaines conditions :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Il doit \u00eatre en ordre de contr\u00f4le technique<\/li>\n\n\n\n<li>L&rsquo;\u00e9tat technique doit \u00eatre strictement sup\u00e9rieur \u00e0 40%<\/li>\n\n\n\n<li>Le v\u00e9hicule doit avoir \u00e9t\u00e9 r\u00e9vis\u00e9 selon les recommandations du constructeur. Ainsi, si le v\u00e9hicule n&rsquo;a pas \u00e9t\u00e9 r\u00e9vis\u00e9 dans l&rsquo;ann\u00e9e pr\u00e9c\u00e9dent la panne, celui-ci ne sera pas \u00e9ligible<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\">Certaines pannes ne sont pas couvertes et certains cas rendre la demande in\u00e9ligible :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La demande doit avoir \u00e9t\u00e9 effectu\u00e9e dans les 14 jours suivant la panne<\/li>\n\n\n\n<li>Les refus de contr\u00f4le technique ne sont pas couvertes<\/li>\n\n\n\n<li>Les accidents et les actes de malveillance (d\u00e9gradation, vitre cass\u00e9e,&#8230;) ne sont pas couverts<\/li>\n\n\n\n<li>Les pannes de consommables ne sont pas couverts (durite perc\u00e9e, batterie, niveau de liquide,&#8230;)<\/li>\n\n\n\n<li>Le d\u00e9pannage du v\u00e9hicule n&rsquo;est pas remboursable<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\">Concernant les avantages des membres GOLD :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En cas de panne de plus de deux jours, un v\u00e9hicule de remplacement peut \u00eatre mis \u00e0 disposition<\/li>\n\n\n\n<li>Tout v\u00e9hicule de remplacement est soumis aux conditions g\u00e9n\u00e9rales de location (cfr. Conditions g\u00e9n\u00e9rales de vente)<\/li>\n\n\n\n<li>En cas de panne de plus de cinq jours, le v\u00e9hicule pourra \u00eatre r\u00e9par\u00e9 dans les ateliers de la concession Daimler Buses<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0e47273b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-d61d70aa wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Lien du formulaire<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-d61d70aa wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Tableau de suivi du SAV<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous avez acquis un v\u00e9hicule chez nous mais celui-ci ne r\u00e9pond pas compl\u00e8tement \u00e0 vos attentes ? Une panne impromptue est venue d\u00e9ranger votre organisation ? Daimler Buses \u00e0 d\u00e9j\u00e0 pens\u00e9 \u00e0 la solution. Si votre v\u00e9hicule est sous garantie, alors nous pouvons prendre en charge les frais li\u00e9s (\u00e0 l&rsquo;exception du d\u00e9pannage). Vous faites &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/concess.transport-manager.net\/daimler\/le-service-apres-vente\/\" class=\"more-link\">Lire la suite de<span class=\"screen-reader-text\">\u00ab\u00a0Le Service apr\u00e8s-vente\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"author":34,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inspiro_hide_title":true,"inspiro_hide_featured_image":false,"footnotes":""},"class_list":["post-599","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/pages\/599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/comments?post=599"}],"version-history":[{"count":20,"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/pages\/599\/revisions"}],"predecessor-version":[{"id":651,"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/pages\/599\/revisions\/651"}],"wp:attachment":[{"href":"https:\/\/concess.transport-manager.net\/daimler\/wp-json\/wp\/v2\/media?parent=599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}